Colorado Mountain Thermal

Shipping

• Most orders shipped within the continental US will arrive within 2-4 business days from date of purchase.
• International orders shipping time will vary depending on location.
• All orders receive tracking via USPS once orders are shipped. Please CHECK YOUR SPAM FOLDER before reaching out. Most of our emails with tracking info, end up there.
• In-store pickup is available at our warehouse location, select in-store pickup at checkout.

Returns and Exchanges

• Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Gift Cards are non-refundable.
  
• To be eligible for a return or exchange we require a proof of purchase and your item(s) must be unused and in the same condition that you received them in. To initiate the return or exchange process, please send us an email to info@aksels.com with your order info and what you would like to do.
  
• For exchanges, you just need to get the product back to us and we will cover the cost to get you the replacement!
  
• For returns, once we receive the product back, we will get you credited back for the cost of the product returned, but please email info@aksels.com and we can get the process going for you!